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Med Mart
Shipping, Delivery & Returns

Shipping, Delivery & Returns

Questions about your order? From shipping timelines to return policies and protection plans, we’ve got answers so you can shop confidently and stress-free.

Return Policy

How Long Does It Take to Get a Refund After a Return?
How Do I Request a Return?
Which Items Are Non-Returnable?
What Is Med Mart’s Return Policy?

Protection Plans & Warranties

Understanding Pride Mobility Warranty and Service Options

Delivery Options

What Is LTL Shipping?
Preparing for Hospital Bed Delivery: Your 5-Point Checklist
Hospital Bed Setup: What You’ll Need at Home
What Delivery Options Do You Offer?
What Is Route Package Protection?
What’s Included with White Glove Delivery?

Shipping & Tracking

How Do I Report an Email Issue or Unsubscribe From Med Mart Emails?
What to Expect with Freight Delivery
What Shipping Carriers Does Med Mart Use?
Can I Change My Shipping Address After Ordering?
My Order Shows as Delivered, But I Didn’t Receive It
How Much Does Shipping Cost?

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Med Mart