Understanding LTL Shipping at Med Mart
Some of the larger items we sell—like hospital beds, lift chairs, and patient lifts—are too big to ship using standard ground delivery like FedEx or UPS. That’s where LTL shipping comes in.
LTL stands for Less Than Truckload. It’s a freight shipping method used when an item is too large or heavy for regular delivery but doesn’t require a full truckload. Instead, your order shares space on a freight truck with other shipments.
How Does LTL Delivery Work?
Here’s what to expect if your item ships via LTL:
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Scheduled Delivery: Once your order ships, the freight carrier will call you to set up a delivery appointment. They won’t just show up unannounced.
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Curbside Delivery: LTL shipments are typically delivered to the curb at the end of your driveway or the closest point the truck can access. The driver does not bring the item inside.
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Signature Required: Someone must be home to accept and sign for the delivery.
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Delivery Timeframe: LTL shipments can take a few extra days compared to smaller items. This is due to the added coordination required.
Tips to Prepare for LTL Delivery
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Make sure someone is available at the delivery address during the scheduled window.
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If you need help moving the item inside, consider arranging for help in advance or ask us about White Glove Delivery options, if available in your area.
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Inspect the box before signing. If you see any damage, let the driver know and contact us right away.
Still Have Questions?
Our team is here to walk you through the process and make it easy. Call us at 888-413-8994 if you have any questions about your shipment or delivery options.
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