Can I Change My Shipping Address After Ordering?

What to Do If You Need to Update Your Delivery Information

We understand that sometimes things change after you place an order.
**Yes, you can update your shipping address—**but only if your order has not yet shipped.

Here’s how it works:

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When You Can Change Your Shipping Address

• If your order has not shipped yet, we can usually update the shipping address quickly and easily.

• Please contact us as soon as possible after placing your order if you need to make a change.
  
  

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When It’s Too Late to Change the Shipping Address

• Once your order has shipped, we are unable to modify the shipping address.

• At that point, the carrier (FedEx, UPS, Freight Company) has the shipment in transit, and rerouting is usually not possible.

In some cases, carriers may offer a rerouting service for a fee, but this is not guaranteed, and Med Mart cannot initiate it on your behalf.

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How to Request a Shipping Address Change

Contact our Customer Service Team immediately:

• Phone: [phone]

• Email: [e-mail]

Please provide:

• Your order number

• The correct shipping address you want updated

• Any specific instructions if needed

The faster you contact us, the better chance we have of making the update successfully.

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Important Reminders

• Always double-check your shipping address carefully at checkout to avoid delivery delays.

• If an incorrect address results in a failed delivery, additional fees may apply to reship the order.
  
  

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Thank you for choosing Med Mart. We are here to help make sure your order arrives exactly where you need it!