What Delivery Options Do You Offer?

Understanding Curbside Delivery and In-Home White Glove Delivery

At Med Mart, we want to make receiving your equipment as easy and convenient as possible. Every order ships with free curbside delivery as our standard option. However, if you need more assistance, we also offer Premier In-Home Delivery (White Glove Delivery) for an additional cost.

Here’s what you need to know about each option.

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Free Curbside Delivery (Included with Every Order)

Curbside delivery means:

• Your item will be delivered to the nearest accessible point outside your home, such as a driveway, porch, or garage.

• The delivery driver will not bring the item inside or set it up.

• You are responsible for bringing the item inside and handling any assembly, if required.

This option is best for customers who have help available to move larger items indoors or for those ordering smaller, manageable products.

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Premier In-Home Delivery (White Glove Delivery)

For an additional fee, we offer Premier In-Home Delivery, also known as White Glove Delivery, which includes:

• Delivery inside your home to the room of your choice

• Unpacking of the item

• Basic assembly and setup (if required)

• Removal of all packaging materials

Premier In-Home Delivery is ideal for:

• Large, heavy items like hospital beds, lift chairs, and mobility scooters

• Customers who need assistance with setup or live alone

• Anyone who prefers a completely hands-off delivery experience
  
  

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Curbside Delivery vs. White Glove Delivery

Feature	Curbside Delivery	Premier In-Home (White Glove) Delivery
Delivery Location	Outside your home (driveway, porch, garage)	Inside your home, to the room of your choice
Assembly and Setup	Not included	Included (basic setup)
Packaging Removal	Not included	Included
Assistance Moving the Product	Not included	Included
Additional Fee	No	Yes (quoted separately based on order and location)
Best For	Customers with help available at home	Customers needing full-service delivery

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How to Request In-Home Delivery

If you would like to upgrade to Premier In-Home Delivery:

• Call us at 888-413-8994 before placing your order

• Our team will provide a custom quote based on your location, item size, and service availability

Please note:

• In-home delivery may add additional time to your delivery window

• Some areas may have limited availability based on local delivery partners
  
  

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Need Help Choosing the Right Delivery Option?

Our team is here to walk you through your options and make sure your delivery experience is smooth and stress-free.

Call us at 888-413-8994 or visit medmart.com to get started.