Understanding How Our Free Curbside Delivery Works
At Med Mart, free curbside delivery is included with every eligible order. We believe that getting the medical equipment you need should be straightforward, with no hidden delivery charges added at checkout.
Here’s what you need to know about our free curbside delivery service.
What Is Free Curbside Delivery?
Curbside delivery means:
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Your item will be shipped directly to your home or business.
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The delivery will be made to the nearest accessible point outside your residence—typically the driveway, porch, or garage.
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The driver will not bring the item inside your home or assist with setup.
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You are responsible for moving the product indoors and handling any assembly or installation required.
Curbside delivery is the industry standard for large items such as:
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Hospital beds
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Mobility scooters
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Lift chairs
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Patient lifts
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Ramps and modular systems
How to Prepare for a Curbside Delivery
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Make sure someone is available to receive the shipment on the scheduled day.
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Ensure the driveway or delivery area is clear and accessible for the delivery truck.
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Arrange for assistance if needed, especially for larger or heavier items.
You’ll receive tracking information once your item ships, and in most cases, the delivery carrier will contact you to schedule a delivery window.
Important Things to Know
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Curbside delivery is always free for orders over $50.
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Delivery does not include bringing the product inside, setup, or packaging removal.
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For customers needing more assistance, we offer an optional Premier In-Home Delivery (White Glove) service for an additional cost.
Questions About Delivery?
Our team is happy to help you understand your options and ensure your delivery experience goes smoothly.
Call us at 888-413-8994 or visit medmart.com for more information.
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