Do You Sell Replacement Parts?

How We Can Help You Find the Right Parts for Your Medical Equipment

Yes, Med Mart does sell replacement parts for many of the products we carry. However, selling parts is not our primary specialty, and it’s very important to ensure you’re ordering the correct part for your specific equipment.

Here’s what you need to know before requesting or ordering a part.

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If You Purchased Your Product from Med Mart

If you originally bought your product through Med Mart, we strongly recommend contacting us directly to order your part.

• We already have your order history on file, including the make, model, and serial number.

• This helps us confirm compatibility and avoid mistakes that could happen when ordering parts on your own.

Having the correct serial number is critical. Even small differences between models or production years can result in parts that look similar but do not fit or function properly.

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Why Accuracy Matters When Ordering Parts

• Model Numbers Change: A product name might stay the same, but internal components can vary year to year.

• Serial Numbers Confirm Exact Matches: Serial numbers allow us to match parts precisely to your unit’s version and build specifications.

• Avoid Costly Mistakes: Ordering the wrong part can delay repairs, add extra shipping costs, or even cause damage if improperly installed.

We want to help you get it right the first time.

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What If You Didn’t Buy the Product from Us?

If you purchased your equipment elsewhere, we may still be able to help—but we will need you to provide:

• The exact manufacturer name

• The model number

• The serial number

• A clear description (and ideally a photo) of the part you need

Please note that availability can vary depending on the manufacturer, and some parts may only be sold through authorized service dealers.

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How to Request a Part

1. Gather your information: Have your order details or equipment serial number ready.

2. Contact us:

   • Phone: [phone]

   • Email: [e-mail]

3. Describe the part needed: Include any photos if possible to help our team assist you faster.

4. We’ll confirm pricing, availability, and lead times for the part.
   
   

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Questions?

Our team is ready to help you get the parts you need or guide you to the right solution.
Call us at 888-413-8994 or visit medmart.com to learn more.