Do You Offer a Price Match Guarantee?

Yes—We’ll Match the Price from Reputable Retailers

At Med Mart, we’re committed to offering great value on the products that matter most to you. That’s why we proudly offer a Price Match Guarantee. If you find the same product for a lower price on a competitor’s website, we’ll do our best to match it—as long as it meets a few key criteria.

Here’s how it works.

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What Qualifies for a Price Match?

We’re happy to match pricing when the following conditions are met:

• The lower price must come from a reputable, authorized U.S. retailer

• The item must be identical—same brand, model, and configuration

• The item must be in stock and available for purchase at the time of the request

• The lower price must be publicly visible on the competitor’s website

• A link to the product page or a formal quote must be provided as proof
  
  

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What Retailers Are Considered Reputable?

We define a “reputable” competitor as one that:

• Is authorized to sell the brand or product in question

• Has a professional website with clear pricing and policies

• Offers secure checkout and customer support

Examples include: Large national retailers or specialty medical equipment providers with a trusted online presence.

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What’s Not Eligible for Price Matching?

To keep our pricing fair and transparent, we do not offer price matching on:

• Auction or marketplace listings (e.g., eBay, Craigslist, Facebook Marketplace)

• Open-box, refurbished, used, or clearance items

• Prices that require a membership or subscription

• Prices that include coupons or discount codes that cannot be verified

• Pricing errors, typos, or promotional misprints
  
  

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How to Request a Price Match

To request a price match:

1. Contact us by phone at 888-413-8994 or email our customer support team

2. Provide a link to the lower price or an official quote from the competitor

3. Our team will verify eligibility and confirm if we can match the price

If approved, we’ll adjust your order or quote accordingly.

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Our Goal: Competitive Pricing You Can Trust

At Med Mart, we believe in offering great service, fair pricing, and peace of mind. If you’ve found a better price elsewhere and it meets our criteria, let us know—we’re happy to work with you.

Have questions about price matching? Contact our team anytime.

Phone: [phone]
Website: medmart.com