Get Expert Help to Choose the Right Equipment the First Time
Buying durable medical equipment—whether it’s a hospital bed, mobility scooter, lift chair, or patient lift—is a major investment in your health, safety, and comfort.
Before making your decision, working with one of Med Mart’s experienced advisors can save you time, money, and stress.
Here’s why speaking with an advisor before you buy is one of the smartest moves you can make.
1. Get Personalized Recommendations
Not every product is the right fit for every customer.
Our advisors:
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Listen to your specific needs, health conditions, and daily challenges.
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Recommend products that fit your height, weight, home space, and mobility goals.
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Help match you to the right size, features, and accessories the first time.
This personalized guidance ensures you choose the equipment that will work best for you—not just what looks good online.
2. Avoid Common Buying Mistakes
Many customers accidentally order:
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Products that are too large or small
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Mattresses or accessories that are incompatible
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Equipment that doesn’t meet their medical or insurance needs
Our advisors know the small but important details that can make a big difference, and they’ll help you avoid costly return fees or delays.
3. Understand Delivery and Setup Options
Our advisors will help you:
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Choose the right shipping or White Glove delivery option based on your home and abilities
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Know what to expect at delivery (curbside vs. in-home setup)
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Plan for smooth installation without surprises
4. Get Help with Financing and Payment Options
Need financing? Paying with HSA/FSA funds?
Our advisors will:
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Walk you through PayTomorrow, Splitit, PayPal Pay Later, and Sika Health payment options
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Help you understand financing terms and special promotions available at the time of purchase
5. Access Ongoing Support
When you work with a Med Mart advisor, you’re not just making a purchase—you’re building a relationship.
Our team can assist you with:
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Future service questions
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Replacement parts or upgrades
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Warranty claims or troubleshooting if issues ever arise
How to Speak with an Advisor
It’s free and easy to connect with one of our product specialists:
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Phone: 888-413-8994
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Email: helpdesk@medmart.com
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Live Chat: Available at medmart.com
There’s no pressure to buy. We’re simply here to help you make the most informed decision possible.
Buying the right equipment starts with getting the right advice.
Call us today and experience the Med Mart difference!
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